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These Terms and Conditions contain legal obligations. Please read them carefully.
Welcome to Brightcove. The Brightcove websites (www.brightcove.com, www.brightcove.tv and any variations of or successors to these websites, collectively, the “Brightcove Website” or the “Website”), Brightcove applications (PLAYTV and any other applications made available by Brightcove, collectively, the “Brightcove Apps” or the “Apps”) and the Brightcove service (together with the Website and the Apps, the “Brightcove Service” or the “Service”) are owned by Brightcove, Inc. and, from time to time, its subsidiary and affiliate corporations, successors, and assigns (collectively referred to as “Brightcove”). The Brightcove Service currently consists of various web pages at or linked to the Website, the Apps, as well as areas of numerous websites operated by other companies that have entered into an agreement with Brightcove to publish their Content through the Brightcove Service on their site. The Brightcove Service may expand or change from time to time.
2. Application of General Terms and Conditions.
Use by end users of the Brightcove Service and the Brightcove Website and Brightcove Apps is governed by these General Terms and Conditions. For publishers’ use of the Brightcove publishing services, a separate set of terms and conditions apply which are found at the URL https://www.brightcove.com/en/acceptable-use-policy/. Unless explicitly stated otherwise, any new Services, including any new Brightcove properties, shall be subject to these General Terms and Conditions. In addition, Brightcove may have separate registration procedures and separate terms and conditions, terms of service, user agreements, or similar legal agreement/s for certain of its Services. When you are using any service or product offered by Brightcove that does not have a separate legal agreement, these General Terms and Conditions will apply. In addition, Brightcove also may offer certain services from time to time that are governed by the terms of service of the respective service partners. Where the Brightcove Service is running on third-party websites, the terms and conditions of use of those websites may be applicable in addition to these terms and conditions.
3. Non-Discrimination.
Brightcove does not discriminate on the basis of age, gender, race, ethnicity, nationality, religion, sexual orientation, or any other protected status.
Questions.
Please direct any legal questions to:
General Counsel
Brightcove, Inc.
281 Summer Street
Boston, Massachusetts 02210
4. Acceptance and Accuracy.
By using the Brightcove Service and/or the Website or Apps, you agree, without limitation or qualification, to be bound by, and to comply with, these Terms and conditions and any other posted guidelines or rules applicable to any website or App where the Brightcove Service is found. Brightcove may make improvements and/or changes to the Website or Apps at any time. Although we attempt to periodically update information on the Website and Apps, the information, materials and services provided on or through the Website and Apps may occasionally be inaccurate, incomplete or out of date. Brightcove does not have a duty to update information contained in the Website or Apps, and Brightcove will not be liable for any failure to update such information.
We make no representation as to the completeness, accuracy or currentness of any information on the Brightcove Service, and we undertake no obligation to update or revise the information contained on the Brightcove Service, whether as a result of new information, future events or circumstances or otherwise. It is your responsibility to verify any information contained in this website before relying upon it.
In addition, individual members of the Brightcove team may from time to time post blogs, videos, or other content under their own byline on the Website or Apps. The views expressed in such content are the author’s and do not necessarily reflect the views of Brightcove.
5. Conditions and Restrictions of Use.
All Brightcove registrations become the exclusive property of Brightcove, its affiliates, successors in interest, and subsidiaries. Brightcove reserves the right to use and reuse all registration and other personally identifiable user information subject to the Brightcove Privacy Policy, which is found at https://www.brightcove.com/en/legal/privacy or within the App that directed you to this page. By using the Service, You acknowledge receipt of the Brightcove Privacy Policy, including our Notice Regarding the Privacy of Children Under 16 While on the Brightcove Service. Users may edit, update, alter or obscure their personally identifiable information at any time by following the instructions located in the Brightcove Privacy Policy.
For those portions of the Brightcove Service that require registration, u pon registering, you will receive a password. You are responsible for maintaining the confidentiality of the password and ID, and are fully responsible for all activities that occur under your password or ID. You agree to (a) immediately notify Brightcove of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Brightcove cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement.
Brightcove, Inc.
c/o General Counsel
281 Summer Street
Boston, MA 02210
By Phone: +1 617 500 4947
By Fax: +1 617 261 4830
6. Prohibited Conduct.
In addition to the restrictions above, you also agree that you will not use Brightcove Services to:
You expressly acknowledge and agree that Brightcove may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms and Conditions; (c) respond to claims that any Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Brightcove, its users and the public. You acknowledge and agree that the technical processing and transmission of the Services, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. You further acknowledge and agree that other data collected and maintained by Brightcove with regard to its users may be disclosed in accordance with Brightcove’s Privacy Policy.
Brightcove also may suspend or terminate any user account for any Service because of user inactivity. For example, a Brightcove account may be terminated or suspended if a user fails to sign-in to the Brightcove Service for an extended period of time. What is considered “user inactivity” varies depending on the Service. If one of your accounts is suspended or terminated for inactivity, your right to use such Service immediately ceases.
7. Notice and Procedure For Making Claims of Copyright or Intellectual Property Infringement.
Brightcove respects the intellectual property of others. Brightcove does not, however, independently confirm that all Content made available through the Brightcove Service is provided by a valid rights holder. In the event that Brightcove becomes aware that Content published on or through the Brightcove Service has been provided by a person who is not a valid rights holder, Brightcove may, in appropriate circumstances and at its discretion, disable and/or terminate the publication of such Content. If you believe that your work has been copied or published in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Brightcove’s Copyright Agent and/or General Counsel the following information:
Claims of copyright or other intellectual property infringement should be sent to Brightcove’s Copyright Agent and/or General Counsel by mail, fax or email as follows:
By Mail:
Brightcove, Inc.
c/o Copyright Agent or General Counsel
281 Summer Street
Boston, MA 02210
Phone: +1 617 500 4947
By Fax: +1 617 261 4830
By Email: [email protected]
For a full understanding of any rights and or remedies you may have in the case of any infringement, please consult with an attorney.
8. License To Content.
Except as otherwise provided by the Brightcove Privacy Policy, with respect to any Content posted by you on, to, or through Brightcove or the Services, you grant Brightcove a world-wide, royalty free, perpetual, license to use, copy, transmit, publicly display, publicly perform, create compilations including, create derivative works of, and distribute such Content to publish and promote such Content in connection with the particular Services and to publish and promote such Content elsewhere within Brightcove and the Services. Such license shall apply with respect to any form, media, or technology now known or later developed.
9. DISCLAIMER OF WARRANTIES
BRIGHTCOVE AND THE SERVICES ARE PROVIDED “AS IS,” WITH NO WARRANTIES WHATSOEVER. ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS, ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, BRIGHTCOVE DISCLAIMS ANY WARRANTIES FOR THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE SERVICES. TO THE FULLEST EXTENT PERMITTED BY LAW, BRIGHTCOVE DISCLAIMS ANY WARRANTIES FOR OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE SERVICES OR RECEIVED THROUGH ANY LINKS PROVIDED IN THE SERVICES, AS WELL AS FOR ANY INFORMATION OR ADVICE RECEIVED THROUGH THE SERVICES OR THROUGH ANY LINKS PROVIDED IN THE SERVICES. BRIGHTCOVE SIMILARLY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY WARRANTIES FOR ANY INFORMATION OR ADVICE OBTAINED THROUGH THE SERVICES.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT BRIGHTCOVE DISCLAIMS ANY AND ALL RESPONSIBILITY OR LIABILITY FOR THE ACCURACY, CONTENT, COMPLETENESS, LEGALITY, RELIABILITY, OR OPERABILITY OR AVAILABILITY OF INFORMATION OR MATERIAL IN THE SERVICES. BRIGHTCOVE DISCLAIMS ANY RESPONSIBILITY FOR THE DELETION, FAILURE TO STORE, MISDELIVERY, OR UNTIMELY DELIVERY OF ANY INFORMATION OR MATERIAL. BRIGHTCOVE DISCLAIMS ANY RESPONSIBILITY OR LIABILITY FOR ANY HARM RESULTING FROM DOWNLOADING OR ACCESSING ANY INFORMATION OR MATERIAL THROUGH THE SERVICES, INCLUDING, WITHOUT LIMITATION, FOR HARM CAUSED BY VIRUSES OR SIMILAR CONTAMINATION OR DESTRUCTIVE FEATURES. BRIGHTCOVE MAKES NO WARRANTY REGARDING THE RELIABILITY OR ACCESSIBILITY OF MEMBER WEB PAGES OR ANY STORAGE FACILITIES OFFERED BY BRIGHTCOVE.
YOU UNDERSTAND AND AGREE THAT ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS IN THE DOWNLOAD OF SUCH MATERIAL.
FORWARD-LOOKING STATEMENTS. THE WEBSITE AND THE APP MAY CONTAIN EXPRESS OR IMPLIED FORWARD-LOOKING STATEMENTS, WHICH ARE BASED ON CURRENT EXPECTATIONS OF MANAGEMENT. THESE STATEMENTS RELATE TO, AMONG OTHER THINGS, OUR EXPECTATIONS REGARDING MANAGEMENT’S PLANS, OBJECTIVES, AND STRATEGIES. THESE STATEMENTS ARE NEITHER PROMISES NOR GUARANTEES, BUT ARE SUBJECT TO A VARIETY OF RISKS AND UNCERTAINTIES, MANY OF WHICH ARE BEYOND OUR CONTROL, AND WHICH COULD CAUSE ACTUAL RESULTS TO DIFFER MATERIALLY FROM THOSE CONTEMPLATED IN THESE FORWARD-LOOKING STATEMENTS AND AND SUCH STATEMENTS ARE CURRENT ONLY AS OF THE DATE THEY ARE MADE. FOR A DISCUSSION OF SUCH RISKS AND UNCERTAINTIES, SEE “RISK FACTORS” IN THE COMPANY’S S-1, FILED WITH THE SEC ON AUGUST 24, 2011.
Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimers may not apply to you insofar as they relate to implied warranties.
10. LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES SHALL BRIGHTCOVE OR ITS LICENSORS BE LIABLE TO ANY USER ON ACCOUNT OF THAT USER’S USE OR MISUSE OF AND RELIANCE ON THE SERVICES. SUCH LIMITATION OF LIABILITY SHALL APPLY TO PREVENT RECOVERY OF DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES (EVEN IF BRIGHTCOVE OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF AND RELIANCE ON THE SERVICES, FROM INABILITY TO USE THE SERVICES, OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SERVICES (INCLUDING SUCH DAMAGES INCURRED BY THIRD PARTIES).
SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE SERVICES OR RECEIVED THROUGH ANY LINKS PROVIDED IN THE SERVICES, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED ON THE SERVICES OR RECEIVED THROUGH ANY LINKS PROVIDED IN THE SERVICES. SUCH LIMITATION SHALL APPLY, WITHOUT LIMITATION, TO THE COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOST PROFITS, OR LOST DATA. SUCH LIMITATION SHALL APPLY WITH RESPECT TO THE PERFORMANCE OR NON-PERFORMANCE OF THE SERVICES OR ANY INFORMATION OR MERCHANDISE THAT APPEARS ON, OR IS LINKED OR RELATED IN ANY WAY TO, THE BRIGHTCOVE NETWORK. SUCH LIMITATION SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. SUCH LIMITATION SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
UNDER NO CIRCUMSTANCES SHALL BRIGHTCOVE OR ITS LICENSORS BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ACTS OF NATURE, FORCES, OR CAUSES BEYOND ITS REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET FAILURES, COMPUTER EQUIPMENT FAILURES, TELECOMMUNICATION EQUIPMENT FAILURES, OTHER EQUIPMENT FAILURES, ELECTRICAL POWER FAILURES, STRIKES, LABOR DISPUTES, RIOTS, INSURRECTIONS, CIVIL DISTURBANCES, SHORTAGES OF LABOR OR MATERIALS, FIRES, FLOODS, STORMS, EXPLOSIONS, ACTS OF GOD, WAR, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, NON-PERFORMANCE OF THIRD PARTIES, OR LOSS OF OR FLUCTUATIONS IN HEAT, LIGHT, OR AIR CONDITIONING.
In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, the foregoing limitation may not apply to you.
11. Indemnity.
You agree to indemnify and hold Brightcove and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Content you submit, post, transmit or make available through the Service, your use of the Service, your violation of these Terms and Conditions or any other applicable published Brightcove usage terms, conditions, policies, or requirements, or your violation of any rights of another.
12. Third Party Links.
The Website and App may contain links to websites operated by other parties. The linked sites are not under the control of Brightcove, and Brightcove is not responsible for the content available on any other Internet sites linked to the Website. Such links do not imply Brightcove’s endorsement of material on any other site, and Brightcove disclaims all liability with regard to your access to such linked websites. Brightcove provides links to other Internet sites as a convenience to users, and access to any other Internet sites linked to the Website is at your own risk.
13. Consent to Exclusive Jurisdiction, Waiver of Objections.
These Terms and Conditions and the relationship between you and Brightcove shall be governed by the laws of the Commonwealth of Massachusetts without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within the Commonwealth of Massachusetts for the adjudication of any and all claims arising out of your use of the Brightcove Services, and you waive any objection thereto.
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